Shipping Policy

Shipping Costs

Your shipping and delivery charge including variations in shipping price will be based on location. The shipping rates option will be populated before you make the payment. We use UPS as our shipping carrier and all rates will be according to UPS shipping rates. All rates vary due to the size and weight of the box and the delivery location.

Delivery Times

Delivery time will be might differ as shown during checkout. Order fulfillment takes 2 days and depending on your shipping option, you will receive your shipment. Expect delays due to the Covid-19 situation and during the holiday season. We will try to process your orders as soon as possible.

Missing, Lost, or Damaged Items

To report any missing, lost, or damaged items, and please email us at customerservice@mypitara.com and mention your order number.

Although shipping errors and transit mishaps are beyond our control, we will try to resolve it as soon as possible.